Dear Partner,

Thank you for your .

Please note that booking no. 000000 was cancelled one day before the flight. According to the applicable cancellation policy, there is therefore an outstanding balance, as the booking is processed as a full no-show.

Please also find Invoice No. 0000000 attached again for your reference.

We would highly appreciate it if you could process this accordingly and urgently clear all outstanding open items as soon as possible.

Should you have any further questions or require additional information, please do not hesitate to contact us.

Thank you for your cooperation.

Best regards,